Privacy policy
Welcome to Transitional Characters, a group therapy practice dedicated to your well-being. This Privacy Policy outlines how we respect and protect your privacy when you visit our website and use our services.
Children's Privacy:
Transitional Characters does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any information on our website or through our services without parental consent.
Information Collection:
When you visit our website, we collect information about you automatically and through your voluntary actions, such as filling out forms or contacting us. This information helps us provide and improve our services.
Cookies and Tracking:
Our website uses cookies and similar technologies to enhance your browsing experience. These technologies collect data such as your browsing patterns and preferences, but they do not contain personal information. We also utilize social media pixels to improve our advertising efforts on various platforms.
Third-Party Cookies:
Third-party services like Google Ads, Meta, and LinkedIn may use cookies to track your online activities for advertising purposes. We do not control these cookies, but you can opt out of targeted advertising through tools provided by the Digital Advertising Alliance and the Network Advertising Initiative.
Email Communications:
When you correspond with us via email, we protect the confidentiality of your information and provide clear instructions on how to opt out of future communications. We do not sell or lease your email address to third parties.
Information Usage:
We collect your information to support your participation in our services, personalize your experience, and keep you informed about relevant updates. We never have access to your credit card information; it is securely handled by our payment processing vendors.
Information Disclosure:
We do not sell or rent your information to third parties. However, we may disclose it to service providers or legal entities when necessary to fulfill our services or comply with the law.
Security Measures:
We employ industry-standard security protocols to protect your information from unauthorized access or disclosure. Our website uses Secure Sockets Layer (SSL) for secure data transmission, and our telehealth platform, InSync, ensures HIPAA-compliant protection of your personal information.
HIPPA:
The HIPAA Privacy Rule provides federal standards to safeguard the privacy of personal health information and gives patients an array of rights concerning that information, including the right to examine and obtain a copy of their health records and to request corrections. The U.S. Department of Health & Human Services (HHS) Office of Civil Rights (OCR) oversees compliance with HIPAA privacy requirements. When you become a client you will receive documents to sign regarding HIPPA compliance
Policy Updates:
Any changes to our Privacy Policy will be posted on this page. Please check back periodically for updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please reach out to us at healing@transitionalcharacters.com or call us at 412-444-8340.
Effective Date:
This Privacy Policy is effective as of January 1, 2024.